FAQ

Can you sample from anywhere in Maine?

Yes, we can! Please contact us at (207) 307-7874 to make proper arrangements.

How can I get my samples to you?

If you are a medical patient, you are more than welcome to drop off your samples at our laboratory or we can arrange for pick up.

Can I mail my samples to you?

Unfortunately, we are unable to receive samples by mail.

How much product do I need to submit for analysis?

The required sample amount depends on the number and type of analyses you are looking to have done. Check our services page to find out how much each test requires.

Do you have a sample pick-up fee?

Please call our front desk at (207) 307-7874 or email us at [email protected]

How long will it be before I get my results?

We currently offer a 5-10 business day turnaround time. We also offer rush orders service (subject to availability) that has a 24-48hr turnaround time.

Will my results be made publicly aware?

Your results will not be made publicly available unless you specifically request them to be.

Can I post my results on Weedmaps?

Of course! Tell everyone and anyone that your products are Esotera approved!

Ways to Pay

Cash App

Click the icon above to download the app from the Cash App Website. Our $Cashtag is $EsoteraLab. In the Description, write the order number(s) for the invoices you are paying.

PayPal

Send payments via PayPal to [email protected], or request an invoice by typing “PayPal Invoice” in the Additional Comments section on the Submit Order screen.

Cash or Check

If cash or check is your preferred form of payment please call us at (207) 307-7874.

How to Place Orders

Step 1

Click the customer portal on the top right corner of this page or visit

http://www.confidentcannabis.com

On the site Click “Get Started” in the top right corner

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Step 2

Under “For Operators” click Register to create an account

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Step 3

In the Create New Organization input required information.

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Step 4

This is your new login page where you can access all your testing information. Click first button to your left.

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Step 5

The first six ‘Sample Details’ fields of the form is required. The remainder is optional.

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Step 6

  1. Sample Name put what you want your test results to be labeled as to represent (example. Sour Diesel Flower, Sour Diesel Wax, Sour Diesel Oil)
  2. Strain put the strain of the flower it comes from (example Sour Diesel, Blue Dream, OG Kush).
  3. If you are unaware of the classification or production method there is a blank space you can click.
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Step 7

Testing will begin as soon as payment is received. Before submitting the order write down or record the total so you can arrange the payment.

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